Ubisoft to Stop Support for Games on Last Gen Consoles

As the days inch closer for the reveal of the new gen of consoles, Xbox and PS5, Ubisoft has decided to shut down its support for the online version of games on last gen consoles.

Ubisoft has explained why such a decision has been made, “Shutting the services for some older games with smaller online audiences is a necessary part of this process, since it allows our IT and service staff to better focus on delivering great online experiences to the vast majority of customers who are playing newer, more popular titles.”

Additionally saying, “Still, we don’t take the decision to retire services for older Ubisoft games lightly, and we understand some of you may be disappointed by this news.” And while appreciating their fan-base, “We are happy to have fans that are as committed as you have been to these brands and titles, and we hope that you’ll find more recent or upcoming Ubisoft games which you can be equally as passionate about. Thank you for your understanding and your support.”

Now, its not just the older titles that are being hit, fairly new titles are also going to be a part of this, for instance, The Just Dance games series including the 2018 copy of the game across all platforms. Other titles include I Am Alive, Tom Clancy’s EndWar, Rayman 3 HD, Splinter Cell Double Agent and Assassins Creed 2. However, the single player mode will remain unaffected.

Read full statement from Ubisoft below

We are constantly assessing what’s needed to deliver the best possible online services for Ubisoft’s customers. Shutting the services for some older games with smaller online audiences is a necessary part of this process, since it allows our IT and service staff to better focus on delivering great online experiences to the vast majority of customers who are playing newer, more popular titles. Still, we don’t take the decision to retire services for older Ubisoft games lightly, and we understand some of you may be disappointed by this news. We are happy to have fans that are as committed as you have been to these brands and titles, and we hope that you’ll find more recent or upcoming Ubisoft games which you can be equally as passionate about. Thank you for your understanding and your support.

Here are a few more specific details:

1. The multiplayer online services for the title will be shut down but the solo features will remain available.
2. Any In-game News and Player Stats services will be shut down.*
3. For Uplay-enabled games:*

• The Uplay service will no longer be available for the game on consoles.
• Units (Uplay currency) and Actions for the game will be disabled, meaning you will no longer be able to earn Units by completing Actions for the game.
• Rewards will be disabled in-game, meaning that you can still unlock them, but you will not receive them. If you unlock them after the closure of the online service for the game, please feel free to contact our Customer Support team to be refunded.

4. The ULC will be disabled, meaning that you will no longer be able to unlock them. On PC, even if you have redeemed them, the ULC will no longer be available. On consoles, the ULC will be available until you decide to reset your saved game files.*
5. Players having in-game currency should use it within the 60 days period. There won’t be any refund on unused in-game currency.*

*This is only relevant for games that include this function or feature.